Terms and Conditions - House Clearance
Welcome to our House Clearance service. By engaging our services, you agree to abide by the following Terms and Conditions. Please read them carefully to ensure a clear understanding of our policies and procedures.
1. Introduction
These Terms and Conditions govern the provision of house clearance services by our company. They outline the rights and responsibilities of both the service provider and the client.
2. Scope of Services
Our house clearance services include the removal, disposal, and recycling of household items. We handle a wide range of items to ensure a thorough clearance process.
2.1 Items We Handle
- Furniture
- Electronics
- Appliances
- Clothing and Textiles
- Miscellaneous Household Items
2.2 Scheduling and Appointments
Clients must schedule appointments at least 48 hours in advance. We strive to accommodate flexible timings to meet client needs.
3. Payment Terms
Payment is required upon completion of the clearance service. We accept various payment methods, including credit cards, debit cards, and cash.
4. Liability and Insurance
We are insured for accidental damage during the clearance process. However, clients are responsible for securing valuable or fragile items prior to our arrival.
5. Cancellation Policy
Clients may cancel their appointment up to 24 hours before the scheduled time without incurring any fees. Cancellations made within 24 hours may be subject to a nominal fee.
6. Customer Obligations
Clients are expected to:
- Provide accurate information about the items to be cleared.
- Ensure that all items are accessible for removal.
- Comply with all local regulations regarding waste disposal.
7. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected during the service will be used solely for the purpose of providing our services.
8. Dispute Resolution
In the event of any disputes, we aim to resolve issues amicably through direct communication. If a resolution cannot be reached, the matter may be escalated to mediation or legal arbitration as agreed upon by both parties.
9. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which the service is provided. Any legal actions will be handled within this jurisdiction.
10. Amendments to Terms
We reserve the right to amend these terms at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
11. Acceptance of Terms
By using our house clearance services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.